Financial Protection of Your Payments
Our company is fully compliant with "The Package Travel, Package Holidays and Package Tours Regulations 1992". Your financial protection means that in the unlikely event of our insolvency all monies paid by you for your holiday will be refunded in case you are unable to travel. For those who have already started their trip with us, our trustees will arrange for people abroad to return home. All holidays offered by China & Beyond are financially protected by one of two schemes explained below.
When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information. To read more about ATOL please visit www.atol.org.uk/ATOLCertificate.
For any additional information about your financial protection please contact a member of our team.
ATOL PROTECTION - FLIGHT INCLUSIVE PACKAGES FROM THE UK
All flight inclusive packages starting from the United Kingdom are protected by the government scheme – ATOL and managed by the Civil Aviation Authority (“CAA”). All tour operators and travel firms selling air holiday packages and flights in the UK as a principal are required by law to hold a licence called an Air Travel Organiser’s Licence (“ATOL”).When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information. To read more about ATOL please visit www.atol.org.uk/ATOLCertificate.
OTHER PACKAGES - PROTECTED BY TRUSTEE ACCOUNT SCHEME
Those packages which are not protected by ATOL are covered by our trustee pretection scheme. All funds paid to us are held in the United Kingdom by a trustee in a separate bank account until you returned from your trip.For any additional information about your financial protection please contact a member of our team.